Contact Details

Human Health Project
15-17 Chichester Street
Belfast

BT1 4JB
Tel: +1 323 825 5074
volunteernow@humanhealthproject.org


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Patient Advocate



Distance and Location
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About the Opportunity
Human Health Project (HHP) is a global nonprofit organization dedicated to helping individuals increase their health knowledge through the sharing of health information. HHP collects, analyzes, and shares health information to empower and inform individuals to achieve better health outcomes. Our patient-centered approach enables patients and caregivers to choose treatments based on evidence-based clinical data as well as the cumulative knowledge of the HHP community. We envision a world where all people have the information, skills and opportunities to lead healthy lives.

For more Information about HHP, please visit our website: https://www.humanhealthproject.org/

Information on HHP IMPACT Program: https://tinyurl.com/HHP-IMPACT-UK


As an organization, we strive to achieve our mission by

- Making the patient our highest priority
- Promoting peer-to peer information, education and support
- Promoting healthy lifestyles
- Improving the level of service provided by HHP
- Ensuring all health care services are relevant to the needs of the HHP community
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Serve as a patient advocate
- Refer patients to HHP resources as needed
- Be open to learning about how to work with marginalized communities
- Learn and operate the patient intake/management system
- Learn basics on Insurance policies and procedures
- Provide exceptional customer service skills at all times
- Attend trainings
- Commit to a regular schedule
- Be knowledgeable of and abide by the HHP Confidentiality Policies and Procedures
- Have reliable transportation
- Attend check-ins with HHP volunteer coordinator
- Volunteers for this position should have excellent customer service, computer and communication skills
- Volunteers must pass a criminal background check, complete a volunteer application packet and attend a new volunteer orientation session
 

TIME REQUIRED A minimum of five hours weekly for six months to a year

 

QUALIFICATIONS AND REQUIREMENTS

- Secondary school/high school completion required
- Must be over the age of 18
- Some college coursework preferred
- Case management experience preferred
- Adaptability when dealing with constantly changing processes, computer systems
- Ability to do simple mathematics
- Exemplary critical thinking skills
- Proficient experience utilizing G Suite with emphasis on Google Docs and Sheets
- Exemplary communication skills, both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function and make appropriate decisions in a fast paced environment

Min Hours Per week
5

Skills and Experience
Caring,
Communication Skills,
Counselling,
Organisational Skills,
Social Support,
Team Work

Expense Detail
No

Volunteer Activity
Advice / Information,
Care / Support,
Community Development,
Counselling / Listening,
Health / Hospitals / Hospices,
Older People,
Online Volunteering

Restrictions
,,,


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